Delivery & timelines
Creation timelines
You receive a digital preview of your portrait within 24 to 48h after we get your photo. We make free edits until approval.
Delivery
- Digital file: sent by email as soon as you approve the preview (high resolution, ready to print).
- Printed prints: shipped after approval. Allow a few business days depending on your country.
- Framed prints: reinforced packaging for optimal protection.
Tracking
A tracking number is sent to you as soon as we ship. A question? Contact us.
