FAQ

What kind of photo should I send?

A sharp, well-lit photo where your subject's face is clearly visible. The better the quality, the more successful the portrait.

What are the timelines?

A digital preview within 24 to 48h, then shipping of the prints depending on the chosen format.

Can I request edits?

Yes, edits are free until you approve the preview.

Can I order several pets or people?

Of course! Choose the number of subjects in the product options, or mention it in the note to the artist.

And if I'm not satisfied?

Satisfied or redone: we rework your portrait, or refund you.